Introduction

Welcome to AdjustableBase.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. Our priority is to respect your privacy and safeguard your personal data. By using our services, you agree to the practices described in this policy.

We are dedicated to handling your information responsibly and in compliance with applicable privacy regulations. If you have questions about this policy, you can contact us using the information provided in the “User Rights & Contact Information” section.

Data Collection

We collect various types of information to operate and improve our services. This includes:

• Personal information you provide directly, such as your name, email address, shipping and billing addresses, phone number, and payment details when you place an order or create an account.
• Account and usage information, including login data, preferences, purchase history, and items viewed or added to cart.
• Device and technical data, such as IP address, browser type, operating system, referring URLs, and device identifiers, collected through cookies and similar technologies.
• Browsing behavior and analytics data, including pages visited, time spent on site, clicks, and interactions to help us understand user needs and improve our offerings.
• Communications data, such as messages you send to our support team or via contact forms, including your inquiries and our responses.

We may collect information directly from you, automatically through your use of our site, and from third-party sources as permitted by law (for example, payment processors and analytics providers).

Usage of Information

We use the collected information to provide, maintain, and improve our services, including:

• Processing and fulfilling orders, including payment processing, shipping, and communication about order status.
• Personalizing your experience by recommending products within categories such as Adjustable Beds, Furniture, Bedroom Furniture, Platform Bed Frames, Bedding, Mattress Protectors & Pads, Storage & Display, Desks & Office, Tables, Pillows, Buckwheat Millet Hull, Mattresses, Luxury Mattresses, Natural Latex Mattresses, Benches and Ottomans, Daybeds, Kapok, Organic Mattresses, Innerspring Mattresses, Natural Latex Organic Mattresses.
• Communicating promotional offers, updates, and customer service responses as permitted by your preferences.
• Analyzing site usage to improve product assortments, content, and overall user experience.
• Detecting and preventing fraud, security breaches, and other illegal activities.

We may combine information from multiple sources to provide a better, more personalized experience, always in compliance with applicable laws.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of sensitive data in transit (e.g., using TLS) and, where applicable, encryption at rest.
• Secure storage and access controls to limit who can view or process data.
• Regular security assessments, monitoring for unusual activity, and incident response procedures.
• Vendor risk management and data processing agreements with third-party service providers.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. If you have concerns about a specific data incident, please contact us promptly.

User Rights & Contact Information

You have rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request deletion of your account or personal data, subject to legal obligations and legitimate business interests.
• Restriction and Objection: You can limit or object to certain processing activities, such as direct marketing or data analytics.
• Data Portability: In some cases, you can request a structured, commonly used format for transferring data to another service.

To exercise these rights or for privacy concerns, please contact AdjustableBase.com at:

Email: privacy@adjustablebase.com
Postal mail: Privacy Office, AdjustableBase.com, [Your Street Address], [City], [State] [ZIP/Postal Code]
Phone: +1-XXX-XXX-XXXX (during business hours)

We will respond to requests in accordance with applicable laws and notify you if we require additional information to verify your identity.